Service
Systems for Vancouver immigration firms — clients find you in their language, and staff hear about every inquiry
A website in Chinese, English, Korean and French with automated content, plus instant alerts to staff when an inquiry arrives. The system helps your team keep files and deadlines in order; advice and outcomes remain with your licensed consultants or lawyers.
What is an immigration firm business system?
It links your website, your inquiries and your case follow-up. A prospective client reads about your services in their own language and gets in touch; staff are notified at once; after signing, documents and progress are tracked in one system rather than in memory and scattered email.
For an immigration firm in Greater Vancouver we built:
- A website in four languages (Chinese, English, Korean and French), with content automation so an update flows to every language.
- Instant push notifications to staff when a new inquiry comes in.
- A client and case CRM, currently planned.
- Emergency response after their old website was hacked.
We build systems; we don't give immigration advice. Applications are decided by the government, professional advice comes from your licensed consultants or lawyers, and we make no promise about any application's outcome.
What we build
A multilingual website
Languages chosen for your clients; we have built Chinese, English, Korean and French. Each language has its own pages so each can be found in search.
Content automation
Update a service description or a policy note once, and every language version follows, ready for your team to review and publish.
Instant inquiry alerts
A new inquiry on the website is pushed straight to the staff member responsible, so nobody has to watch the inbox.
Client and case CRM (planned)
Each client's details, document checklist, deadlines and follow-ups in one place, shared by consultants and assistants.
Website security and incident response
If a site is hacked: contain it, find the way in, restore a clean version and harden it. Routine backups and security checks can be handed to us too.
How we work together
A 30-minute call
Tell us which languages your clients speak, where inquiries come from and how you track cases. We'll suggest where to start.
A written quote
Scope and cost in writing before any build begins.
A paid 2-week proof of concept
We build one module first. If you continue, the full cost is credited toward the project.
Launch and support
A bilingual (English/Chinese) team stays on it. Client data can stay on your own servers.
Related case studies
Real deliveries, systems still running, clients anonymised.
Immigration firm systems: common questions
How many languages should an immigration firm's website have?
As many as your clients need. For one immigration firm we built Chinese, English, Korean and French, each with its own pages so each version can be found in search.
How do staff find out about a new website inquiry right away?
When an inquiry is submitted, the system pushes it to the staff member responsible straight away. Nobody has to watch the inbox, and clients don't wait until the next day for a reply.
What should an immigration firm do if its website is hacked?
Take the site offline or isolate it, find how the attacker got in, restore a clean version, change the affected passwords and close the gap. We handled this for an immigration firm whose old site was hacked, and can take on routine backups and security checks afterwards.
What does a client and case CRM do?
It keeps each client's details, document checklist, deadlines and follow-up notes in one place that consultants and assistants share. We are currently planning one for an immigration firm, and yours would be scoped around your own process.
Will a system like this improve our approval rate?
No, and we won't claim it does. Applications are decided by the government, and advice comes from licensed consultants or lawyers. The system helps staff miss fewer documents and deadlines.
Is clients' personal information safe, and where is it kept?
It can be kept on your own servers, with access limited by role. How it is stored and who can see it are written into the proposal before we start.
How much does an immigration firm system cost?
It depends on the number of languages and modules. You get a written quote first, then a paid 2-week proof of concept that is credited in full if you continue.
Further Reading: Related Services
Tell us about your situation
In 30 minutes, tell us what slows you down. We will say what we can do and roughly how long it takes.